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How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep your lobby access secure. You control your own data and can request changes or deletion through the support channels below.

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6bet bdt How We Handle Your Account Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, update your contact details, or request account deletion, reach out through any of these channels. Our team responds to privacy enquiries within two business days and walks you through the verification steps before releasing or modifying your data.

Team online

Email Support

Send your data request to our privacy inbox and include your registered mobile number so we can verify your identity. We reply with the documents or confirmation once the checks clear.

Live Chat

Open the chat widget in the account dashboard and choose the privacy topic. Our agents confirm your account details before discussing any personal information over the chat thread.

Account Settings

Log in and navigate to the privacy tab where you can download a JSON export of your profile data, update your email address, or initiate account closure with a single click.

DATA HANDLING

How We Protect and Store Your Information

We encrypt payment data in transit using SSL and store account credentials in hashed format so even our own systems cannot read your original password. Session logs are kept on servers within our infrastructure perimeter and access is restricted to operations staff who need them for fraud investigation or technical troubleshooting. Cookie consent is implied when you continue browsing past the first page, and you can clear them anytime through your browser settings.

Encrypted Transfers

Every bKash, Nagad and Rocket transaction passes through an SSL tunnel that prevents anyone intercepting the payment gateway handshake. Your wallet PIN never reaches our servers at all.

Cookie Use

We drop a session cookie when you log in so you stay authenticated across lobby pages, and a preference cookie to remember your language choice. No advertising trackers are embedded on our domain.

Account Security

Your password is hashed with bcrypt before storage. Two-factor codes arrive via SMS to your registered mobile, and login attempts from new devices trigger an email alert so you can lock the account if needed.

Data Retention

Active accounts and their transaction history remain on file indefinitely. Closed accounts are anonymised after ninety days, leaving only aggregated statistics that no longer identify you personally.

Privacy Policy Questions

We ask for your mobile number, email address, date of birth and a password. When you deposit via bKash, Nagad or Rocket we also store the transaction reference and wallet identifier to reconcile payments.

Yes. Log in and go to the privacy tab under account settings, then click export profile data. You will receive a JSON file with your registration details, deposit history and bet records within a few minutes.

We share transaction amounts with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. We do not sell your contact details or bet history to advertisers or marketing platforms.

Open account settings, enter the new email or mobile, then confirm the change by clicking the verification link we send. The update takes effect immediately once you confirm.

Transaction logs stay on file for the compliance retention period required under local financial regulations. Everything else, including your profile and bet history, is anonymised after ninety days so it no longer identifies you.

Contact support via email or live chat and request account closure. We verify your identity, process any pending withdrawals, then anonymise your profile within ninety days of the closure date.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.